Strange as it may seem, this life is based on a true story." - Ashleigh Brilliant


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name: shanna
age: 28
sign: scorpio
live: louisiana
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The current mood of shanna at www.imood.com

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Pin-up girl by Rion Vernon; used with permission. Header design by the totally awesome Rose. The rest by moi.


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Thursday, August 21, 2003

Omfg - if I see another laptop get set on my desk today, I'm gonna scream.

Really, scanning and patching them isn't the problem; while it's tedious at best, it's no big deal. It's all the fucking little problems that pop up afterwards that are driving me insane. The dial-in stuff is all fucked up, some people's printers won't work, etc etc etc. And they get all pissed off when you tell them "You have to bring it back into the office." We're just learning about these problems, and figuring out how to fix them as we go. I can't fix everything over the phone (I'd rather not try and fix anything over the phone - nothing will make you want to scratch your eyes out quicker).

*phone rings*

"Shanna, my printer is doing this weird thing. The light keeps blinking and it won't print anything but garbage - ever since you guys messed with it."

Why do they always assume we are responsible for fucking their computers up? Could it be that the program we loaded might've changed a few settings? Could be. And might it also be possible that I'm the only motherfucking person who can help you fix it so you'd better not fucking call here and accuse me of stupid shit like that??? Could very well be.

*phone rings*

"What did you do to my computer? I can't log on." You should hear the accusatory tone, which at this point, makes me want to spit nails.

"I purposefully went in and fucked with a bunch of shit just so you couldn't log on - for the pure pleasure of it and because I'm an evil I.T. bitch and I can. Does that answer your question?"

And of course, it turns out that the only problem was that a screen popped up on start up saying it couldn't connect to one particular, non-important server and all he had to do was hit the goddamn CANCEL button. Look, it's not my fault that you're a complete fucking idiot.

Okay - thank you - I feel much better now. Back to scanning, patching, and fixing laptops for a bunch of idiot assholes.

Did I mention that I hate hackers????


- shanna bared her soul & griped a bit @ 6:50 AM
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